All orders are subject to a processing period of 1–3 business days before shipment. Orders placed on weekends or public holidays will be processed on the next business day.
We provide international shipping services to most countries and regions.
- United States: 7–15 business days
- Europe: 10–20 business days
- Other countries & regions: 15–25 business days
Delivery times are estimates and not guaranteed, as actual delivery may be affected by logistics carriers, customs clearance, weather conditions, and local postal delays.
A valid tracking number will be provided once the order has been shipped. Customers may track their package status through the corresponding logistics platform.
International orders may be subject to customs inspection, import duties, taxes, or fees levied by the destination country. All such charges are the sole responsibility of the recipient.
In the event of a significantly delayed or lost package, please contact our customer service team with your order number and relevant details. We will investigate and assist in resolving the issue within a reasonable timeframe.
Customers are responsible for providing accurate and complete shipping information. We shall not be liable for non-delivery, delay, or misdelivery caused by incorrect or incomplete address details provided by the buyer.